I plan to study abroad. What steps do I need to take to receive financial aid?
Here are the steps a student must complete in order to be eligible to receive Financial Aid:
- Complete a Study Abroad Application with the WSU Global Learning Office (also known as the Education Abroad Office). This office will have an advisor sit down with the student to discuss study abroad program options and assist the student in determining their program selection.
- Submit Program Expense Form. If the student indicates on this application that he/she will be using financial aid, the Education Abroad Office determines the total cost of the program and forwards this information to the Financial Aid Office on a form called, The Program Expense Form (PEF).
- Student’s Financial Aid Budget and Package is Adjusted. Based on the Program Expense Form, the Financial Aid Office revises the student's cost of attendance to reflect the (increased or decreased) education abroad costs and budget and then adjusts the student’s financial aid award accordingly. To receive financial aid, undergraduate students must be enrolled full-time (12 credits) during the academic year (fall and spring terms) and at least half-time (6 credits) during the summer term abroad. Graduate students must be enrolled in 10 credits during the academic year and at least 3 credits during the summer term.
- Complete the NS Form. The “NS-Education Abroad Checklist” is requested from the student on ZZUSIS. The Financial Aid Office sets this checklist on the student’s ZZUSIS account. Students must complete and return this form to the Financial Aid office before financial aid will deliver to their WSU Student Account. If the form is never returned by the student, financial aid will never deliver! The student does NOT receive reminders or additional notifications from our office to complete this form. The NS “To Do” checklist item on ZZUSIS simply remains on the student’s account indefinitely unless completed.
- Financial Aid Delivers to WSU Student Account. According to federal regulations, financial aid is released to the student on the first day of the regular WSU term (fall/spring/summer) or ten (10) days prior to the student's program start date (shown on the Program Expense Form) whichever is LATER. There are no exceptions to this rule! Once financial aid disburses to the student’s account, it pays charges posted and if there’s money left over, then the student will receive a paper check or a direct deposit if the student completed the necessary steps on ZZUSIS.
What financial aid can be used while studying abroad?
Students can utilize most types of financial aid and scholarships to pay for their education abroad. There are a few exceptions: Cougar Commitment, Cougar Academic Award, Work Study, and some waivers cannot be used while studying abroad. The University Achievement Award, Regents Scholarship, Glenn Terrell Scholarship and most Pullman Campus specific university scholarships can be used while studying abroad during any academic term. If you are not clear if your scholarship can be used abroad, you may contact the WSU Scholarships Office at 509-335-1059 or at firstname.lastname@example.org. Students can learn more about additional study abroad scholarship opportunities by contacting the WSU Global Learning office at http://ip.wsu.edu/global-learning/education-abroad/home.html.
What do I do if my financial aid doesn’t cover my costs of studying abroad?
If a student’s institutional, state, and federal financial aid does not cover their costs abroad, the student might consider researching and exploring the option of using a private education loan to pay for these expenses. To find out more about how the private education loan process works, go to the Financial Aid Office’s website at http://financialaid.wsu.edu/your-award/loans/.
Does WSU pay my program directly?
Students are required and responsible for paying their education abroad programs directly. WSU does not pay the program on the student’s behalf. If the student has financial aid for their term abroad, those monies will deliver to the student’s WSU Student Account just as if the student was attending classes at WSU.
What should I do before leaving the country to ensure my aid delivers to my WSU student account? Students should complete these important steps BEFORE leaving the U.S. and their home:
- Set up Direct Deposit through ZZUSIS so that a WSU Student Account refund can immediately be credited to your personal bank account. Then your money can be accessed from anywhere in the world.
- Complete the Third Party Access process. This process grants someone access to your WSU accounts and records. Students should designate a third party access, preferably someone from their family or a close friend, in case he/she needs assistance while they are out of the country.
- Update your mailing address on ZZUSIS for the term you are abroad, probably to the address of your parents, a family member or a close friend.
Who do I contact if I change my mind and decide not to study abroad?
If a student decides not to study abroad after submitting a Program Expense Form and having their financial aid package and budget adjusted, they must first notify the WSU Global Learning office and then the WSU Office of Financial Aid and Scholarships. The Financial Aid Office requires cancellations to be in writing. The student can send an email to email@example.com or drop off a handwritten note to the Financial Aid Office.
FinAid Scheduler FAQ
What is the FinAid Scheduler?
The FinAid Scheduler is a convenient, online appointment system WSU students can use to schedule a time to meet in person with a financial aid counselor at the Pullman campus Financial Aid Office. Financial and Scholarship-related issues can be discussed during an appointment. Appointments can be made from any computer or smart phone from the Financial Aid website at www.finaid.wsu.edu.
Why do I have to use the FinAid Scheduler to see a counselor?
To better serve our Pullman campus students and avoid long lines and unknown wait times, the Office of Financial Aid and Scholarships has created this NEW online appointment system for WSU students to use. This will allow you the chance to better manage your class schedule and your personal business during the day.
How do I use the FinAid Scheduler?
Go to www.finaid.wsu.edu. Click on the Grey Cougar PAW Icon under “Contact Us”. You will sign in using your WSU network ID and Password to make an appointment. You will be asked to provide the “reason” for counselor meeting as well.
What hours and days of the week are appointments available?
Appointments are available from 12:00 p.m. – 4:45 p.m. Monday through Friday. You can make an appointment eight days in advance. The office is closed on weekends and holidays.
What types of appointments are available? Can I make more than one appointment?
Appointment times are available in ten minute increments. You may NOT make more than one appointment at a time. While you have an ACTIVE appointment in the system, you will not be able to make a second appointment until your first appointment has been concluded.
What do I need to bring to my appointment?
You will be required to have your WSU Cougar Card or a photo ID to meet with a financial aid counselor at the time of your appointment.
When should I arrive for my scheduled appointment?
As with any appointment, please arrive a few minutes prior to your appointment time at the WSU Pullman Office of Financial Aid and Scholarships Office located in the Lighty Building, 3rd floor, room 380. Please check in with our staff when you arrive.
How far in advance can I schedule an appointment?
You may schedule an appointment eight days in advance.
Can I make an appointment the same day I want to see a counselor?
Yes, you can make an appointment if there is an appointment time available that day.
What happens if I arrive late?
Once your appointment time has passed and you have not shown up, we cannot guarantee your appointment time will be honored. Our office will still try to schedule another appointment time for you that day based on availability, but you may be required to wait or simply schedule another appointment another day.
Who can use Fin Aid Appointment Scheduler?
The FinAid Scheduler can be used by any current or prospective WSU student or parent who would like to meet with financial aid counselor in person at our WSU Pullman Office of Financial Aid.
Can I use the Fin Aid Appointment Scheduler for appointments at the other WSU financial aid branch campus offices (Spokane, Tri-Cities, or Vancouver)?
No, the FinAid Appointment Scheduler is only for making an in-person appointment at the WSU Pullman Office of Financial Aid and Scholarships.
What if I know my appointment will take longer than 10 minutes?
Go ahead and schedule an appointment. If during your appointment it is determined you need more time to discuss your situation, the counselor will decide how best to service you further and what next steps need to be taken.
I am having trouble finding a convenient appointment date. What do I do?
The FinAid Appointment Scheduler is based on your availability. You will need to make time over the next eight business days and schedule an appointment during that time if you want a personal appointment. You may also call or email our office if you need immediate assistance at 509-335-8136 or contact us
I am not sure that my appointment was confirmed. Is there a way to check?
Yes, you can log back into the Scheduler to see your appointment. Also, you will also receive an email confirmation after scheduling your appointment.
Can I view an existing appointment or cancel an appointment?
Yes, you can log into the Scheduler at www.finaid.wsu.edu to see, cancel, or change an existing appointment.
How to Find and Submit a Form
The Steps to Finding a Form:
- Go to the Office of Financial Aid and Scholarships website at www.finaid.wsu.edu.
- Look for the word “Forms” on the left side of the home page. It is the 3rd link from the top.
- Click on “Forms” and select the appropriate tab for the academic term.
- This takes you to a page with three selections. “Forms” is the top selection. Click the word “Forms.”
- All the Financial Aid forms are listed there—first in alpha order then by number order. Click the form you need. Note: a student will know what form(s) should be submitted by checking their “To Do” list on ZZUSIS. Most forms are in a PDF format so you will need to download the form, print it, and then complete it. Some forms are available as an online form which means you can complete the information online on the form and then hit the “Submit” button to send it to the Financial Aid Office. The form will specify whether it is a PDF or online version.
The Steps for Submitting a Form:
- If the form is an “Online” form, complete the information and then hit the “Submit” button at the bottom of the page to forward the information to the Financial Aid Office.
- If the form is a PDF format, the form will need to be downloaded, completed, and then returned in one of four ways to your local Financial Aid Office (Pullman, Spokane, Tri-Cities or Vancouver): PLEASE ALWAYS RETAIN A COPY OF THE COMPLETED FORM(S) FOR YOUR RECORDS.
- Upload the form(s) to the Financial Aid Office by using the Document Uploader found on the Office of Financial Aid and Scholarships website at www.finaid.wsu.edu. You will likely need to scan your document before uploading it. Our office will not accept documents sent by email.
- Fax the form(s) to the Pullman Financial Aid Office: Fax # is 509-335-1385.
- Drop the form(s) off in person at the campus nearest you. In Pullman, this is the Lighty Student Services Building, Room 380—3rd Floor. You don’t need an appointment to drop forms off. Come to the receptionist area and turn it in to the front desk staff.
- Mail the form(s) to the Pullman Office of Financial Aid and Scholarships (or to your local branch campus). PO Box 641068, Washington State University, Pullman WA 99164-1068 is the mailing address for the Pullman office.
- Please be aware it can take up to 48 hours for our office to check your document(s) as received in our system.
- To see if your document(s) has been received, go to the ZZUSIS To Do list and view the status area. If it says “initiated,” it means either the document has not been received by our office or it has not yet been checked in by our office staff. If it says “received,” then we have the document. If it says “completed,” then the document has been reviewed and processed.
Satisfactory Academic Progress (SAP) Appeals
How do I maintain Satisfactory Academic Progress (SAP)?
The best way to maintain and remain in good SAP status and to continue receiving financial aid for your education is to fulfill the steps established by the Federal Government in maintaining your SAP eligibility. Read the SAP Handbook on the Financial Aid website for those specific eligibility requirements at www.financialaid.wsu.edu. Click on “Maintaining Eligibility” then on the “Satisfactory Academic Progress” link to find the handbook near the bottom of the page for review.
In general, key points to know and remember are: you need to-- 1) maintain a 2.0 cumulative GPA; 2) complete all attempted credits you registered for at the beginning of the term; and 3) graduate with your degree within the maximum time frame requirements for your career.
How do I know if I’m in Satisfactory Academic Progress (SAP) trouble?
You will receive a letter from the Financial Aid Office detailing your deficiency. The letter you receive may either be a Warning status letter or a Denial letter.
A Warning status letter advises you as the student, that you are on “notice” that you didn’t meet the SAP criteria or requirements in one of the key categories during the most recent academic term but you are still eligible to receive financial aid. If you do not meet SAP criteria two terms (fall, spring, or summer) consecutively or in a row, then you are not eligible to receive financial aid for the next term and will need to submit a SAP Appeal to be considered for eligibility.
A Denial status letter advises you as the student that you are not eligible for financial aid for the next term unless you submit a SAP Appeal, successfully have your appeal approved, and are placed on an academic plan for that term in which you appealed. If you are in SAP Denial status, you will have on ZZUSIS a “To Do” checklist item assigned (SAP APPEAL Form) which means you will need to submit a SAP Appeal in order to be considered for financial aid.
If I submit a SAP Appeal, do I automatically get approved for financial aid?
No. Your possible approval depends upon the circumstance(s) as to why you became SAP deficient and what steps you are taking in order to correct your deficiency with our office. Just because you submit a SAP Appeal, does not mean you will receive financial aid for that next term. The submission is not a guarantee. A Committee will review your SAP Appeal based on an established set of guidelines and will determine if you’re eligible for approval.
How do I submit a SAP appeal?
You can file an appeal through the Financial Aid website at www.finaid.wsu.edu. Click on the “Forms” link on the left hand side of the page and under the Satisfactory Academic Progress section you will find two forms: RB-SAP Appeal PDF form and RB-SAP Appeal Online form. These are two filing options: 1) you can file the SAP Appeal online or 2) you can download the PDF form, fill it out, and return it to the Pullman Campus Office by mail, fax or by dropping it off in person. PLEASE BE SURE TO COMPLETE ALL AREAS OF THE FORM! If you need to submit additional documentation you can scan and email that information to firstname.lastname@example.org or you can fax (509-335-1385) it to the Pullman Campus Office. Make sure to include your name and WSU ID number on all documentation.
How will I know if my appeal has been received by the Financial Aid Office?
If we have received your Appeal, on ZZUSIS under your Financial Aid “To Do” list, the status will show “Received”. That means the financial aid office has received your Appeal. If you submitted your Appeal and this status area reads “Initiated,” please allow at least 48 hours before contacting our office about its receipt. It can take up to 48 hours to check your Appeal into our system. When your status shows “Complete” it means your Appeal has been reviewed and a decision has been made.
What are the deadlines for filing a SAP appeal?
a) The summer deadline is by the end of the second week of the first session you are enrolled in. Summer SAP Appeals will not be reviewed after July 8, 2013.
b) The fall deadline is October 11, 2013.
c) The spring deadline is February 28, 2014.
How long does it take for an appeal to be reviewed?
Depending upon the time of the year, the review process can take several weeks. It can range from one week during the non-peak time of a term to six weeks during the peak time of a semester. Waiting to file an appeal until the beginning of the term will cause a delay in the review of your appeal. Please file a SAP Appeal as soon as you receive your denial letter and/or see the notification on your ZZUSIS account. Appeals are reviewed in date order received. If additional documentation or information is requested, it can take longer for the review to be completed, as no decision can be made until all information or documentation is received by the financial aid office.
How will I be notified of the outcome or decision regarding my SAP Appeal?
You will be sent a letter by mail to the mailing address listed in ZZUSIS.
If your appeal is approved, a SAP Academic Plan will be mailed to your mailing address listed in ZZUSIS. You will need to sign and return a copy of the academic plan document within two weeks of the date of the letter to allow the release of your financial aid for that term. The academic plan will also show on your Financial Aid “To Do” list in ZZUSIS. Copies of the academic plan are kept in the Pullman Campus Financial Aid Office if you don’t want to wait until it arrives by mail. Branch campus students can contact their branch financial aid staff to assist them in printing their SAP academic plans if needed. WSU Online students will have their academic plans emailed to their WSU email address and mailed to their address listed on ZZUSIS.
If your appeal is denied, you will be mailed a denial letter and your financial aid for that term will be cancelled. You will have to find an alternative source of funding for that term.
If my appeal is denied, what steps do I need to take to be eligible for future financial aid?
You will need to make academic progress on your own. You will need to do well in your classes and make progress toward your degree in your next term of enrollment whenever that is. After that, you would be eligible to file a new appeal. You will need to pay for all university costs on your own. You may also attend another institution and successfully take classes that will transfer back to WSU and apply towards your degree.
How many courses do I need to take to make academic progress and regain eligibility?
It depends upon your SAP deficiency. In general, you can take one (3 credit) class and it can help to improve your SAP status. Repeating previously failed courses and successfully passing them can improve both your cumulative GPA and your pace to degree requirements.
What happens if I failed my academic plan? Can I file a new appeal?
If you have failed a prior academic plan and submit a new SAP appeal, it must be reviewed by the SAP Committee in order for a decision to be made. You need to be aware that this it is not a guarantee that the submission and review of your appeal will be an automatic approval. Guidelines will be followed for its evaluation, but please be sure to detail your circumstances explicitly so a proper review of your situation can be made by the committee.
If I complete the University requirements to get back in academic standing (R39) am I good for financial aid?
No, being reinstated to the university does not mean that you are reinstated for financial aid purposes. You also must file a Satisfactory Academic Appeal with the Financial Aid Office. If your appeal is approved, you would then be eligible for financial aid after signing and returning your academic plan for that term. If your appeal was not approved, then you would not be eligible for financial aid for that term.
If I drop a class, what will happen to my financial aid?
a) If you are currently making satisfactory academic progress (SAP) this may place you in Warning status.
b) If you are currently on Warning status, it may place you into a SAP Denial status and you will have to file a SAP appeal for future financial aid.
c) If you are currently on a SAP Academic Plan, you need to be aware that this may mean you will fail your academic plan and will have to file a new SAP Appeal for the next term. Filing a new appeal is not a guarantee of approval. You will need to send an email to email@example.com and request that the “Service Indicator Hold” be removed in order for you to drop the class. The hold is only removed for 48-72 hours and then is placed back on your account.
My ZZUSIS account has a SAP contract hold (FFH-service indicator) and I need to register for classes. What do I do?
The service indicator hold is only for the current academic term. It does not keep you from registering for future terms of enrollment. Please check to see if you have any other service indicator holds and contact the appropriate department to inquire about them.
Where can I find more information about the SAP requirements?
Go to Office of Financial Aid and Scholarships website at www.finaid.wsu.edu for more details and explanations. Click on “Maintaining Eligibility” and then “Satisfactory Academic Progress” for more information. If you have additional questions after reviewing this information and the SAP Handbook, you can send an email to firstname.lastname@example.org or call the financial aid office at 509-335-9711.
Special Circumstance Appeals
1. The FAFSA does not accurately reflect my income and financial situation. Can an adjustment be made?
The Free Application for Federal Student Aid (FAFSA) is a tool used by the federal government to estimate a family's ability to pay for a student's education costs. We realize that sometimes situations change and last year's tax information may not always provide an accurate picture of the family's financial situation. We also know that our student population is diverse and they have many different needs. The Office of Financial Aid and Scholarships has a review process in place for these situations where a parent and/or a student could provide additional information about certain financial circumstances. It is called a Special Circumstances Appeal. In these six circumstances, a student’s financial aid eligibility can be more closely reviewed if a Special Circumstances Appeal is submitted to the Financial Aid Office. They are: 1) Change in income 2) Medical and Dental Expenses 3) Parent in College 4) Private School Tuition 5) Student Loan in Repayment and 6) Unusually High Dependent Care Costs.
2. My parent lost his/her job since filing the 2013-2014 FAFSA. Is there anything that can be done to reflect this change in income on the FAFSA and on our student’s financial aid award?
A “Change in Family Income” is one allowable reason for a Special Circumstances review. Special Circumstances requests must be submitted using the Special Circumstances Form along with a 2012 Tax Return Transcript, supplemental loss of income documentation, and a letter of explanation. Special Circumstance Forms are available on the WSU Financial Aid and Scholarships website under “Your Award” .
3. Our family incurred unusual, excessive medical expenses in 2012, but there was not any place on the FAFSA to capture this financial hardship. What can we do?
Incurring excessive, out of the ordinary medical expenses is a situation where a Special Circumstance Appeal can be submitted to our office for review. Appeals must be submitted using the Special Circumstances Form (AY- Parent Medical/Dental Expenses) outlined at http://finaid.wsu.edu/your-award/special-circumstances/ along with copies of the 2012 Tax Return Transcript, specified medical expense documentation, and a letter of explanation. For more information about submitting this type of Special Circumstances Appeal, please go to Financial Aid website at www.finaid.wsu.edu and click on “Your Award” then Special Circumstances.
4. Can my family’s debt or credit card payments be considered in a Special Circumstances Appeal?
No, because these items are not associated with any questions specifically asked on the FAFSA. Our office cannot adjust for mortgages, car expenses, bankruptcy, credit card debt, leisure activities or other types of family debt.
5. I submitted all the required documents for my Special Circumstances Appeal. Why I am being asked to submit additional information?
There are situations, when after an initial review of your appeal has been done, the reviewer determines additional documentation is needed to complete the review of your situation. In order to move forward with the review, sometimes additional documentation is needed. Please forward this documentation right away so we can continue the appeal review process. If we have asked for additional documentation, the review will not be completed until this information is received.
6. Is there a deadline for submitting a Special Circumstances Appeal?
No. You may submit a Special Circumstances Appeal any time during the year (fall, spring and summer terms) but only after you have filed a 2013-2014 FAFSA. However, in order to be eligible for financial aid equity funding opportunities, the FAFSA must meet the priority deadline of February 15th and the priority appeal deadline of August 15th. Appeals can only be submitted for the current academic year (2013-2014) that a student is enrolled. We cannot process appeals for previous academic years such as 2012-2013 or 2011-2012.
7. How long does it take to process a Special Circumstances Appeal?
Generally, it can take one to two weeks to process a Special Circumstance Appeal. Please be aware if you have been selected by the WSU Financial Aid Office for “Verification” and are requested to submit verification documents (such as the 2012 Tax Return Transcript and/or other forms), the Financial Aid Office will not process your appeal until your Verification review has been completed and you receive a 2013-2014 Financial Aid Award Notification (final award). If you are not selected for verification and your FAFSA tax data shows a “Will File” status, we will not be able to process your appeal until you have updated your FAFSA to reflect your actual tax data. Special Circumstances Appeal processing can vary depending on when your appeal is submitted (peak or non-peak times of the academic year). Please know our office is doing our very best to process your appeal as quickly as possible.
8. How will I know if my Special Circumstances Appeal is approved or denied?
You will be notified by mail and through your WSU email whether your appeal is approved or denied. An explanation will be provided as to why this decision was made the Financial Aid Office.
9. If I submit a Special Circumstances Appeal and it is approved, what change could I possibly see with my FAFSA and financial aid award?
It’s possible your Expected Family Contribution (EFC) could be lowered if your Special Circumstances Appeal is approved. Depending on the change(s) and whether or not you met the priority deadlines, you could see change in the types of aid now made available to you. For example, you could become eligible for the federal Pell Grant and SEOG grants and/or the Washington State Need Grant. If your financial aid eligibility does change, it’s possible you could also be offered a Subsidized Direct loan for borrowing. Any changes to your original financial aid award for dependent students may also mean a reduction in a Parent PLUS loan originally offered. Please be aware that the financial aid offered you may not exceed your WSU cost of attendance.
10. I filed an appeal and I did not receive additional financial aid. Why did this happen?
Although we reviewed your Special Circumstance Appeal, the changes we made may not have been significant enough to result in the awarding of additional financial aid. For further explanation and information about your specific appeal, please contact the Office of Financial Aid and Scholarships.
11. My family cannot afford the remaining financial aid costs to attend WSU, but we do not qualify to submit a Special Circumstances Appeal. What options do I or my family have?
The Office of Financial Aid and Scholarships has a range of other financial aid options we can educate you about helping you evaluate how you and your family can pay for the remaining educational expenses not covered by your current financial aid award. In addition, we also have an Award Appeals process for certain student situations that can be explained and possibly pursued by you as the student. Please contact your local WSU Financial Aid Office for further guidance if you find yourself in this situation.
12. I previously submitted a Special Circumstances Appeal but now have a new circumstance. Can my first appeal be re-evaluated or do I need to submit a new appeal and supporting documentation?
You will need to submit a new appeal in this situation based on your new circumstances. We would not re-evaluate your original Special Circumstances Appeal. Please submit a new Special Circumstances Appeal form and supporting documentation along with a letter of explanation so that the Office of Financial Aid and Scholarships can evaluate your new circumstance.
Summer Financial Aid
What do I need to do to receive Summer Financial Aid?
You need to file a 2012-2013 FAFSA if you haven’t already done so. You also need to submit a Summer Financial Aid Application so that we can review your account to determine if you are eligible for monies. Click here for summer application (http://osfaappserver.french.wsu.edu/ofas/Forms/summerapp). If these applications are not completed, then you will not have financial aid. Please be aware though that submitting a Summer Financial Aid Application doesn’t automatically mean you will be awarded summer aid! The Financial Aid Office will need to review your account to determine your eligibility to receive aid for summer. If you are receiving summer aid, you will see your award on ZZUSIS.
What is the minimum # of credits I need to be registered for in order to receive Summer Financial Aid?
Undergraduate students must be enrolled in a minimum of 6 total credit hours during the entire Summer Session to receive Summer Financial Aid and Graduate/Professional level students must be enrolled in a minimum of 3 total credit hours during the entire Summer Session
What if I completed the 2012-2013 FAFSA and the Summer Financial Aid Application but still show no award in ZZUSIS?
Financial Aid Awards are based on remaining loan eligibility from the 2012-2013 academic year. If you didn’t use all of your loan monies during the previous academic year (fall 2012 and spring 2013) but still do not have an award on ZZUSIS and believe you’re eligible to receive summer aid, then call or stop by the Financial Aid Office. If you used all your loans during the academic year, then most likely you’re not eligible to receive summer financial aid unless you choose to pursue a private loan.
Will I receive a letter outlining my Summer Financial Aid award if I qualified for it?
No, summer students do not receive a paper letter outlining their financial aid package. Instead, if a student receives an award, then it can be seen and viewed on ZZUSIS. If you are awarded summer financial aid, you will receive an email sent to your WSU Email address informing you to check your Student Center on ZZUSIS.
Can I still apply for Summer Financial Aid?
You can submit a Summer Financial Aid Application and be considered for summer aid as long as the Financial Aid Office receives the application and awards aid to you prior to July 19th. The last day students can accept loans for the summer is July 26th. The last day to accept financial aid for the Summer Session is July 26th.
I see there was a Summer Financial Aid Application priority filing deadline of February 15. What does that mean?
If you filed your application by the February 15 deadline, then you could be eligible to receive an Institutional Grant and a Perkins Loan if you qualified for need-based financial aid as determined by your 2012-2013 FAFSA. If you didn’t file a Summer Financial Aid Application by this deadline, you can still submit one for summer aid consideration.
Can I receive need-based financial aid (grants/loans) as part of my Summer Financial Aid Award (Package)?
If you filed your summer financial aid application by the February 15 priority deadline, then you could be eligible to receive a $500 summer institutional grant and a $500 Perkins Loan. The Perkins is a need-based loan. To be eligible for both the grant and loan, your summer Expected Family Contribution (EFC) has to be “0”. There are no other federal, state or institutional grants offered during the summer. If you did not use your entire Stafford loan eligibility during the fall and spring terms in 2012-2013, then it’s possible you could be eligible to receive Stafford loans (subsidized and unsubsidized). This is determined by our office when reviewing and awarding you summer financial aid.
Is it possible for me to receive a Scholarship for summer?
Yes. Some WSU departments/colleges award scholarships during the summer. This can vary depending on the department so it’s best to contact yours for more information. In general, university scholarships are not awarded during the summer. For more specifics, contact the Scholarships Office at 509-335-1059 or by email at email@example.com.
When will Summer Financial Aid deliver to my WSU Student Account?
Your financial aid will deliver on the first day of your first summer session class. All summer charges will be post to your WSU Student Account on that first day of your first class as well. If your summer aid does not deliver on your first day of class, you’ll need to contact the Financial Aid Office immediately for assistance.
What if I see my summer financial aid never delivered to my WSU Student Account. What should I do?
You should call or stop by your local campus WSU Financial Aid Office immediately to have a counselor review your financial aid award and help you determine why your aid has not delivered. There are several different scenarios that could explain why this might be. For example, you may be borrowing Stafford Direct Loans for the first time and need to complete the Stafford Entrance Loan Counseling and the Master Promissory Note found on www. studentloans.gov. Another reason may be your total number of summer credits fell below the required minimum to receive financial aid so your aid never disbursed to your WSU Student Account.
If I drop a summer class or cancel my enrollment completely, will that impact my financial aid if I’ve already received it? What about in the future?
Dropping a class could affect your current financial aid if the class that is dropped has not yet started. If all of your classes have started, then it should not impact your current financial aid that has been disbursed to your student account. Withdrawing from all of your classes in the summer could cause a portion of your summer financial aid to be cancelled and returned to the financial aid programs based on when you withdraw from classes. This is a federal requirement under Return of Title IV (RT24) funds. More information about this requirement can be found on the financial aid website.
For future terms of eligibility for financial aid, if you drop a class it could place you in a warning or denial Satisfactory Academic Progress (SAP) status. If you are currently in a warning status with our office, you will be placed into a denial status for completing less than 67% of your attempted credits. In order to be eligible for future financial aid, you would have to file a SAP appeal and if it is approved, you would be placed on an academic plan for the next term. Withdrawing from all classes automatically places you into a denial status and you would have to submit a SAP Appeal the next term to be eligible to receive future financial aid. If your appeal is approved, you would be placed on an academic plan for the next term.
What if my total summer session credit amount falls below the 6 credit undergraduate requirement or the 3 credit graduate requirement to receive summer financial aid?
If you drop classes and fall below minimum credit hours required to receive financial aid, your aid could be cancelled. In order for you to keep the financial aid you received during the summer, you must either add additional classes in order to be at the minimum credit hour requirements or all of your summer financial aid would be cancelled. This could create an “account balance owed” or a bill you must pay the university. Our office will send you a letter if at any time during Summer Session you face this situation.
I received a letter stating I’m currently in denial for financial aid due to spring grades. How does this affect my eligibility for summer financial aid?
If you have had summer financial aid already disburse, you must file an appeal immediately. If your appeal is approved, you would be placed on an academic plan for summer. The academic plan must be signed and returned as soon as possible so that your summer financial aid is not cancelled. If you do not appeal, then any summer financial aid already disbursed will be cancelled and you will have a bill and owe the university money. If your financial aid hasn’t disbursed, you can file an appeal and if the appeal is approved, you would be placed on an academic plan and once the academic plan is signed and received by the Pullman Financial Aid Office, your summer financial aid would be delivered.
What is verification?
Verification, often referred to as “File Review,” is the process used by schools to verify certain information reported on the student’s FAFSA to ensure its accuracy. Federal regulations require all universities to survey a certain percentage of their students for this process. Participation in the verification process is not optional and if the requested documentation is not submitted, a student will not be awarded federal, state, or institution financial aid. During the verification process, the student and sometimes the parent or spouse is required to submit documentation for the amounts reported or not reported on the FAFSA. Verification is done every year usually around late spring and through the summer months.
Who is selected for verification?
Federal regulations require all institutions to perform verification on applicants who file for financial aid and meet certain criteria. Some students receive a notice from FAFSA (U.S. Department of Education) that they will be selected for verification by the school. This process often requires our office to obtain 2012 Federal income tax information among other necessary forms or documents to complete the review process. Please do not send verification documents to WSU unless the WSU Office of Financial Aid and Scholarships request them of you. Also, continuing students who were selected for verification in the past will not necessarily be asked to participate in verification in subsequent years.
How will I know if I’m selected for verification?
You will receive an email sent to your WSU Email address letting you know that you’ve been selected for this process and to check ZZUSIS for the items being requested. The required verification forms are listed on your ZZUSIS “To Do” list. Your “To Do” list can be found by: Clicking on Student Center>Under the Financial Aid 2013-2014 tab> Click details>then the “To Do” list will be seen and the forms being requested. If you are being asked to submit forms or documents, it will list them on this page. All Financial Aid forms are available on the WSU Financial Aid website at www.finaid.wsu.edu.
What type of information will I need to provide for verification?
You and/or your parents will be asked to submit tax return documentation and/or WSU financial aid forms for one or more of the following data elements on your FAFSA: Adjusted Gross Income, Taxes Paid, Income Earned from Work (for non-tax filers), certain untaxed, income items, number of family members in the household, number of family members enrolled in college (excluding parents for a dependent student), receipt of Food Stamps/SNAP Benefit, child support paid, citizenship status, compliance with Selective Service registration requirement, and any other inconsistent or conflicting information (including name, date of birth, social security number, etc.) The requested documents and forms will vary based on each student.
Where do I find the forms I need to complete verification?
All of the forms that might be needed can be found on the Office of Financial Aid and Scholarships website at www.finaid.wsu.edu by clicking on “Forms” located on the left side of the home page. It is the 3rd link from the top. Then select the “Fall 2013-Spring 2014” tab and the “Forms” drop down menu. All financial aid forms are listed there. A student will know what form(s) need to be submitted by checking their “To Do” list shown on ZZUSIS. Most forms are in a PDF format so they will need to be downloaded, printed, completed, and then returned to the Financial Aid Office by fax, dropping it off in person or and submitted through the Document Uploader.
If I’m asked to provide my 2012 taxes, what should I provide?
Federal regulations will no longer allow the Financial Aid Office to accept paper 1040 tax returns for verification purposes. This year, parents and students will need to submit an IRS Tax Return Transcript when 2012 Tax Returns are requested by our office. It takes approximately two weeks to receive a free transcript from the IRS and it should be mailed to your home, not WSU.
Tax filers can request a transcript three different ways: 1) online 2) telephone by calling 1-800-908-9946 and 3) by mail. Please request only the IRS Tax Return Transcript and NOT the IRS Tax Account Transcript. Once you receive the IRS Tax Return Transcript, send a copy to the Financial Aid Office after writing the student’s name and WSU ID number on all document pages.
Where should I send the items requested? What’s the best way to return them to the Financial Aid Office?
This depends on what’s most convenient for you! The most important point to remember is to not delay in returning these forms to the Financial Aid Office, because the processing of your financial aid award will be on hold until verification documents are received and processed. In an effort to protect your confidential and personally identifiable information (i.e. social security number, tax information, etc.), the Office of Financial Aid and Scholarships accepts documents four ways: submitted through the Document Uploader, fax, postal mail, or in-person. When submitting documents forms, please be sure to write your WSU ID number and your name (student’s) on all document pages returned.
How will I know if the Financial Aid Office received my documentation?
It can take up to 48 hours for the Financial Aid Office to check, enter, and post your documents into our system. The best way to confirm our office has received your documents is through ZZUSIS. Please do not call our office immediately after sending the forms to confirm we have them. Check ZZUSIS!
To see if your document(s) has been received, go to your ZZUSIS “To Do” list and view the status area. If it says “initiated,” it means either the document has not been received by our office or it has not yet been checked in by our office staff. If it says “received,” then we have the document. If it says “completed,” then the document has been reviewed and processed and likely your financial aid award will be viewable in ZZUSIS soon.
How long does it take the Financial Aid Office to complete the review of my documents and file?
Once the Office of Financial Aid and Scholarships receives all requested verification documents, your file will then be reviewed. It takes approximately three days to complete the review process. Please note that your file will not be reviewed until the Financial Aid Office has received ALL documents requested.
What happens after the verification process is completed?
Once the Financial Aid Office receives all verification documents requested, then your file can be reviewed along with your FAFSA. This review typically takes approximately three days to complete. Please note that your file and documents will not be reviewed until we have received all requested verification documents. If there is a discrepancy between the FAFSA and the forms/documentation submitted, the Office of Financial Aid and Scholarships will make the corrections and send them to the Department of Education (DOE) for reprocessing. The Financial Aid Offices will then receive an updated Institutional Student Information Report (ISIR) from DOE. The ISIR summarizes the FAFSA information and provides an Expected Family Contribution (EFC) for the student. A Financial Aid Award notification can then be created and posted to your ZZUSIS once the award notification process starts, which will be toward the end of June. You can then accept, decline, or reduce loans offered.
Will Work-Study be available for this academic year (2013-2014)?
Yes, but to receive work-study you have to meet the program's eligibility requirements.
How do i know if I'm eligible for Work-Study?
To be eligible for this program, you must have completed and submitted your FAFSA by the WSU priority deadline of February 15th, checked on the FAFSA that you were interested in work-study, have at least $1,000 of unmet need-based eligibility, and are in good academic standing with the Financial Aid Office.
I am eligible for Work-Study based on the eligibility criteria. What is the process?
If you are eligible for work-study, after you receive your 2013-2014 Financial Aid Award notification (final award) you will be sent a ZZUSIS Work-Study Portal Notice. This notice will contain a link to your personal Work-Study Authorization Form (WSAF) which both you and your employer will need to complete. Financial Aid Award notifications are normally available and viewable in ZZUSIS by late June or early July. Please keep in mind, if you were selected for Verification by the Financial Aid Office, you must have completed the Verification process only then will you receive a Financial Aid Award Notification and after, your work-study eligibility notice.
What is the WSAF and how do I get it?
WSAF stands for "Work-Study Authorization Form." WSAFs are sent to students who are eligible for work-study. The WSAF is included in the ZZUSIS Portal Notice sent from the Financial Aid Office if you are determined eligible for work-study. After finding a job, both you and the employer will need to complete their respective sections on the WSAF, and then you will need to return the completed form to the Financial Aid Office for processing. The WSAF is only for on-campus positions. If you have an off-campus job, please contact WSU's Student Employment Office for more information and direction on how to process your work-study. Please be aware that turning in a completed WSAF does not guarantee the receipt of a Work-Study Award! Work-Study awarding is done on a first-come, first-serve basis.
Will Work-Study be listed on my Financial Aid Award Notification (final award)?
No. Work-study is not listed on your Final award because there are limited work-study funds available to give students. If you are eligible for work-study, you will receive a ZZUSIS Work-Study Portal notice with your personal Work-Study Authorization Form (WSAF). The WSAF contains detailed instructions about completing and submitting the form so you can be eligible to recieve work-study funds.
What are the next steps after I receive the ZZUSIS Work-Study Portal Notice? How can I take advantage of my Work-Study eligibility?
If you receive a ZZUSIS Work-Study Portal Notice, then this means you are eligible to receive work-study. The next step is finding a job! You can search for work-study positions on WSU's JobX. JobX is an employment search engine for WSU students.
Once you have a job, you and your employer will need to fill out the Work-Study Authorization Form (WSAF). It is your responsibility to return the completed WSAF to the Financial Aid Office for review and processing. Please note that submitting a completed WSAF does not automatically guarantee you a work-study award. Work-Study is awarded on a first-come, first-serve basis and awards are limited based on the amount of work-study funding WSU has available. Additionally, the WSAF is only for on-campus employment. If a student is seeking an off-campus position the student should not submit the WSAF. There is a different process to follow for off-campus work-study. Please contact Student Employment for further instructions and direction by email at firstname.lastname@example.org or call (509)335-6634.
What do I do if I am going to be employed by an off-campus employer? Can I still receive Work-Study?
Yes. Students may be eligible for off-campus work-study of they are employed by an off-campus. Students should not assume they can use their work-study with any off-campus employer. The off-campus employer must be eligible to participate in the Off-Campus Work-Study Program. The purpose of the Off-Campus Work-Study Program is to provide work experience directly related to student's academic or vocational pursuits (RCW 28B312.010). Positions where the duties are not directly related to the student's academic or vocational pursuits are not eligible for participation in the Off-Campus Work-Study Program. Non-profit, non-sectarian community service employers are always eligible. For more information and guidance as to what forms need to be completed for off-campus employment, please contact WSU Student Employment by email at email@example.com or call (509)335-6634.
How much money can I receive for Work-Study?
Work-study award amounts will vary and are tailored to each student's employment situation. If a student is approved for a work-study award, the award amount will depend both on the position and the number of hours (within work-study rules)that were noted by the employer on the Work-Study Authorization Form (WSAF). Work-study awards usually range from $1,000-$4,000 for an academic year based on hourly wage and the number of hours worked per week. The maximum "standard" award is $4,000 for the academic year(2013 fall-2014 spring terms).
How do I request another Work-Study Authorization Form (WSAF)if I deleted my original Work-Study ZZUSIS Portal Notification?
Please do not delete the Work-Study Portal Notification from your ZZUSIS account. But if you do accidentally delete it, you will need to immediately sent WSU Student Employment an email requesting another Work-Study Authorization Form (WSAF). This email should be sent to firstname.lastname@example.org and not to the general WSU Financial Aid Office. Generally, another WSAF can be sent to ZZUSIS within two days. For questions or inquiries, please call (509)355-6634 or stop by Student Employment in the Pullman Financial Aid Office located on the third floor of the Lighty Building.
I hear Work-Study is given on "first-come, first-serve" basis. What exactly does that mean?
Due to limited work-study funding from state and federal sources, the quantity or number of work-study awards WSU can give students is limited. As completed Work-Study Authorization Forms (WSAF)are submitted and processed, work-study will be awarded to students until all funds are exhausted. This is why it's extremely important to submit your completed WSAF to the Financial Aid Office as soon as possible! The sooner you return the WSAF, the better your chances will be to receive work-study for the year.
Will I receive a notice if all Work-Study funds have been exhausted and I won't receive an award?
Yes. The student receives a ZZUSIS notification and the on-campus employer receives and email when there are no longer any more work-study funds to award students for the year.
Is there a way for me to know where I stand in respect to receiving Work-Study?
You can stop by, call or email the Financial Aid Office and our staff will try to assist you in clarifying where you stand in receiving a possible work-study award for the academic year.
What if I am eligible for Work-Study but didn't receive a work-study award? Is it possible I could still receive an award later in the academic year?
Yes, this is possible if more funding becomes available. WSU Student Employment monitors funding on a monthly basis and will award students according to the date the Work-Study Authorization Form (WSAF) was completed and received by the Financial Aid Office.